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Workflow Analysis
It may not be total chaos, but…
Over time, as process changes are made to meet evolving business requirements, little inefficiencies slowly evolve into high costs. A TapAll Workflow Analysis is key to a course correction, leading to benefits such as higher productivity, lowered costs, quality improvements, faster turnaround, and customer satisfaction. TapAll’s Workflow Analysis involves multiple steps, including kick-off meetings, interviews with employees, documentation of current workflow details and proposed improvements. Communication with stakeholders is prioritized throughout the effort.
We identify the problems and formulate solutions
The TapAll Workflow Analysis works from the bottom up. We start with employee interviews to collect and document the processing details and flow from beginning to end. During these interviews, employees are encouraged to share any improvement ideas and observed issues. Next, we consolidate the collected details into a flowchart, with accompanying descriptions of the processing that occurs at each step. At this point, we evaluate the pain points and inefficiencies identified in the “current” workflow, and develop a “proposed” workflow that eliminates those issues. The proposed workflow may also introduce process changes, hardware, or software to improve productivity. In the end, TapAll delivers our findings in a detailed written report and meets with the client to explain the report and answer any questions.